Why Julius Agwu is angry as Sim card gets swapped:Demands compensation | This Is Miss Petite Nigeria Blog

Thursday 14 November 2013

Why Julius Agwu is angry as Sim card gets swapped:Demands compensation

Julius Agwu was in the US after the birth of his daughter and says his Etisalat line got swapped without his approval, given to another person who has defrauded him by using his credit card...
Read his press release below

“While I was in America to see my new baby, I suddenly realized that my Etisalat line was inactive. I couldn’t receive and make calls. I went to Etisalat office in Hilton to complain and to discover what the problem was. I was told someone asked the company to swap my line. I got very worried immediately and queried them.


How could someone’s line get swapped without the authorization of the owner? Even as the owner of the line, I would issue an authorization letter to effect that. I was worried because I personally registered the line and I told them I want to know the staff that granted the request but they refused. It was however rectified that very day by one Miss Joan and I was able to make use of the line again momentarily, for that day only. I later made several calls to the customer care and till now, nothing has been done.

Due to their negligence, I have lost few jobs because that is the only line some clients could reach me on. Another painful aspect of it all is that the person broke into my credit card account and it was used in Rome and Milan. And as a matter of fact, I didn’t go to those places. I have to block the card because I have lost money.

The credit on the line was also transferred to the new line by the person who swapped it. There is a high level of impunity in this country and nobody cares. I’m crying out so that people can know how shameless and useless some brands can be. I will take this matter to the Nigeria Communications Commission (NCC) and National Human Rights Commission. I should be fully compensated because even till now, the problem has not been rectified."

16 comments:

  1. im dissapointed in etisalat. no d staff datdid it. wat kin if negligence is dat one nhaa? nw he/she wil jus bring d name of d coy to mud...

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    2. Etisalat is one of the best network in naija bcos I've tried them all. I think it a hacker that did it, it could also be an insider from etisalat. Let him take it up wit them oo bcos a crime is a crime.

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  2. Not funny all! Dis is some serious issue! Hope something is done about it and it doesn't get swept under the carpet!" As usual"

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  3. it may have nothing to do with etisalat.Work of scammers who hacked into his phone

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  4. Whoop this is why I don't use local lines but international to go with my diamond LV phone

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    1. Who re u by the way? And what the f#k re u feeling like?
      Abeg pack one side joor...and make sure to pack away from progressive peoples

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    2. Hahahahah who dash monkey like u. U ought t b in skl by now, na ASUU strike dey make u comment frm under ur punani.

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  5. @NewsBlist: That person must be someone that knows him well. He needs to also alert the police too

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  6. Haba it's not the fault of etisalat na. It's a cyber crime. It's not new. Pls I love my etisalat. They are good. Sorry u had a ad experience, but it's a hacker thingy..... Sooooooo not the fault of etisalat joor.

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  7. Haba it's not the fault of etisalat na. It's a cyber crime. It's not new. Pls I love my etisalat. They are good. Sorry u had a ad experience, but it's a hacker thingy..... Sooooooo not the fault of etisalat joor.

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  8. Abeg. Na inside job.
    Find the person that t did it. What documents did he have to do the swap? ?? Naaa from there una go trace am.

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  9. As a cr agent, even a hacker cannot swap a customers line wiv out the help of an insider. The hacker himself will need to have access to certain apps n login to run the job. Which can onli be gotten from someone inside. This is sad n people should now understand d high level off sim swap. It's not just a sim

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  10. No wonder d devil is blind ! Hmmmmm d devil we know is better than d angel we don't know ooo * i see, dis exactly the same etisalat did to my husband's friend,out of 80,000 worth of credit in his phone he was left only with 10,000 and after much calls & complain they said he used it for browsing under 4hours & they compensate him wt free mb and sms
    ! the question is dis " how on earth can one browse within few hours and made away wt 70,000 while he did not browse is not gud at all etisalat u better watch ur selves MTN i no is beta Dan u dat i don't no .

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